Home / NEED TO ASK SOMETHING? - FAQ


NEED TO ASK SOMETHING? - FAQ

HOW DO I GET TO THE CLUB?
Razzmatazz is located at AlmogÓvers 122 and Pamplona 88, Barcelona
METRO: L1-Marina / L4-Bogatell
BUS: H14 / 6 / 40 / B20 / B25 / H16  
NIGHT BUS: N11 / N0
TRAM: T4-Marina o Auditori/Teatre Nacional
Check Google Maps for more info.
 
 
WHAT TIME IS RAZZMATAZZ OPEN?
Please, check our program for exact opening hours.
 
The office is open Monday to Thursday 9h-14h / 15h-18:30h and Friday during 9h-15h
 
 
WHAT IS THE MINIMUM AGE TO ENTER RAZZMATAZZ?
To enter the venue you must be over 18, but during some special events (concerts) this age-limit is adjusted. Please check the individual event for age restrictions here or email inforazz@salarazzmatazz.com
Please have a valid ID, passport or driver license when you attend the club.
 
 
WHAT ARE THE NEAREST HOTELS?
We have a few hotels situated close to Razzmatazz:
- ZT HOTELS-Villa OlÝmpica Suites, c/ Pallars 121-125, Barcelona
- TWENTYT┌, c/ Pamplona 114, Barcelona
- HOTEL PERE IV, c/ Pallars 128-130, Barcelona
- NH DIAGONAL CENTER, c/ └laba 94-96
 
CAN I PURCHASE TICKETS AT THE DOOR, OR DO I NEED PRE-SALE TICKETS?
Tickets can be purchased at the door, unless the show is sold out. We always suggest purchasing pre-sale tickets so you are guaranteed entry. Please note that tickets may be higher at the door.
 
 
I CAN’T FIND THE E-MAIL WITH MY TICKET. WHAT SHOULD I DO?
Please check your Spam or Bulk email folder just in case the confirmation email got delivered there instead of your inbox.
If you cannot find it, please email inforazz@salarazzmatazz.com
 
 
CAN I PAY FOR ENTRY USING A CREDIT/DEBIT CARD?
Yes you can, we accept all major credit and debit cards with the exception of American Express.
 
 
IS THERE A GUEST LIST?
Razzmatazz does not offer a guest list.
For priority entry into the club, please purchase your tickets in advance.
 
 
WHO DEALS WITH TABLE BOOKING AND BUSINESS EVENTS?
For VIP table service please send an e-mail to infovip@salarazzmatazz.com
For business events please email inforazz@salarazzmatazz.com
 
 
IS THERE A DRESS CODE?
We don’t require a dress code as such. Jeans, t-shirts, trainers are all fine.
If you’d like to know if a particular item is allowed, please email inforazz@salarazzmatazz.com or call the office, 933208200
We do not allow fancy dress or any day glow wear.
 
 
IS THERE A CLOAKROOM?
Yes there is, we charge 2,00 Ą per item left with us and issue a uniquely numbered printed ticket.
Please, be aware that no item will be given out from the cloakroom without the matching ticket being presented. If you have lost your ticket you will be asked to wait till the end of the night to collect your belongings.
 
 
I’VE LEFT AN ITEM IN THE CLOAKROOM, WHAT DO I DO NEXT?
If you have the cloakroom ticket you can pick up your item in our office located at carrer de Pamplona 88, 1st floor during office hours (Monday to Thursday from 9h-14h / 15h-18:30h; Friday from 9h to 15h).
If you don’t have the ticket, please send us a detailed description of the missing item, together with the date of the event and any other relevant information, to inforazz@salarazzmatazz.com and we’ll get in contact as soon as possible.
 
 
DOES RAZZMATAZZ HAVE A LOST AND FOUND?
If you’ve left something at Razzmatazz, please send us an e-mail (inforazz@salarazzmatazz.com) with as much detail about the item as possible, where it was left (if you’re aware) and when. The more detail you give us the easier it is for us to attempt to locate your item.
 
Lost clothing items and accessories will be donated after one month if not collected.
 
 
WHERE CAN I FIND PHOTOS FROM THE CLUB NIGHT I WENT TO?
Official photos from Wednesday, Friday and Saturday get uploaded to our Facebook on the following days. Alternatively you can find some photos on http://www.tilllate.es/en/
 
 
DO YOU HAVE A DESIGNATED SMOKING AREA?
We have an outdoor smoking terrace which is directly accessible from all the rooms.
 
 
MY QUESTION ISN’T LISTED!
Please email us at inforazz@salarazzmatazz.com or call us at 933208200 (during office hours).
 
 


SALA RAZZMATAZZ, S.L.

C/ Pamplona 88, 1er piso
08018, Barcelona
Tel. 93 320 82 00

inforazz@salarazzmatazz.com
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